Help Center
ALMATalk Support
Support guides for ALMATalk voice agents, messaging, scheduling, CRM, billing, and account setup.
Start here (4)
What is ALMATalk?
Quick launch checklist
Onboarding timeline
Plans, included usage, and overages
AI voice agents (3)
How AI voice agents work
Languages, voices, and voice cloning
Call recordings, transcripts, and consent
Numbers and channels (3)
Buy or port a phone number
SMS, MMS, and WhatsApp
Email and web chat
Scheduling, CRM, and meetings (3)
Appointment booking and calendar sync
Contacts, CRM memory, and follow-ups
Video meetings and AI summaries
Knowledge and automation (3)
Upload knowledge base content
Write effective agent instructions
Campaigns, triggers, and automation
Billing and security (3)
Usage, billing, and overage questions
Security, privacy, and tenant isolation
API, SIP trunking, and whitelabel options
Troubleshooting (4)
Agent did not answer or transfer correctly
Appointment was not booked or synced
SMS, WhatsApp, or email was not delivered
Agent gave an incorrect answer
Contact support (2)
How to contact ALMA Intelligence support
What to include in a support ticket